Privacy Policy - Anex Shop BD Welcome to Anex Shop BD. We respect your privacy and are committed to protecting your personal information. To learn more about how we collect, use, and safeguard your data, please read this Privacy Policy. 1. What Do We Do with Your Information? When you purchase something from Anex Shop BD through our website or app, we collect the personal information you give us, such as your name, contact number, delivery address, and email address. This information is required to process and fulfill your orders, manage your account, and address any future customer service inquiries or legal claims. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser type, and operating system to help us provide a better user experience. With your explicit permission, we may send you emails or SMS updates about our store, new products, marketing campaigns, and special offers. 2. Cookies and Tracking Technologies (Facebook Pixel & Google Analytics) Our website uses cookies and tracking technologies to improve your browsing experience. We use tools like Google Analytics to understand how visitors interact with our website and Facebook Pixel to deliver personalized advertisements and track the effectiveness of our marketing campaigns. These tools collect non-personal data such as pages visited, time spent on the site, and device information. You can choose to disable cookies through your individual browser settings if you wish. 3. Third-Party Services In general, the third-party providers used by us (such as delivery companies, couriers, and payment gateways) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies to understand how your personal information will be handled by them. 4. Security of Your Data To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card or sensitive payment information, the information is encrypted using Secure Socket Layer technology (SSL) and stored with industry-standard encryption, fully adhering to PCI-DSS requirements. We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service. 5. Your Rights & Data Deletion You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to withdraw your consent for us to contact you, or want us to permanently delete your account and information from our system, please contact our privacy compliance team at the email provided below. 6. Contact Information If you have any questions, wish to register a complaint, or request data deletion, please contact us at: • Email: anexshopbd@gmail.com • Phone: +8809611901445 • Address: 28 dikhusha,Dhaka-1000, Bangladesh